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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Stone

July 15, 2024

5  out of  5 rating by Julia Stone
"Mark & Linda’s team at the office is nothing short of extraordinary & they’ve satisfactorily assisted me with multiple insurance needs over the last three years! I’d especially like to mention Jessica, for her ability to calmly handle any questions I have regarding my situation; she always has me feeling like I’m the only favored customer; that is the atmosphere & attitude of all the staff I’ve encountered & it feels wonderful to be seen, heard & respected! I called the office at 4:10 p.m. on a Friday with an urgent request to obtain coverage for a different car (after my previous car was totaled by an uninsured, unlicensed driver) & Jessica quickly resolved this issue by phone & email & had me fully covered within 20 minutes! On a Friday afternoon! And how many people would remember the special name I had for my previous car; Jessica did! This kind of positive, personal customer service is rare to find these days, yet Mark Nguyen’s State Farm Office is so positive in the competitive & changing force of insurance companies! I highly recommend Mark & his team for their excellence in serving their community & clients! And thank you, Jessica, for being exactly who you are & for taking your precious time to truly listen to me & to always find satisfactory resolutions to all my inquiries; your compassion & commitment to those you serve is fully recognized & honored by this happy customer! I will continue to rely on State Farm to take care of all my insurance needs knowing you all have my back! Thank you, from the depths of my heart! Sincerely, Julia Stone Portland, Oregon"
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Lauren Love

July 9, 2024

5  out of  5 rating by Lauren Love
"Mark has been such an amazing person to work with. He always answers my questions promptly and operates in a kind manner. I would highly recommend using Mark as your State Farm Insurance Agent!"
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mark stevenson

June 11, 2024

5  out of  5 rating by mark stevenson
"I have had State Farm and Mark’s team since he took over from Will. Always a pleasure working with them. Our whole family has State Farm and Mark is our agent for us all. Thank you Mark and Team!"
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John McGowan

June 5, 2024

5  out of  5 rating by John McGowan
"We're recent new clients of State Farm, having switched because of better (lower) premium costs. Have been very impressed with Mark Nguyen and his staff--truly acting as a "good neighbor" to help us manage our insurance costs. Excellent customer service--recommend highly!! John"
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Angela Myers

June 4, 2024

5  out of  5 rating by Angela Myers
"I really appreciate how helpful they are. Not only did they resolve my issue, they were able to lower my insurance premium."
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Michelle Domeika

June 3, 2024

5  out of  5 rating by Michelle Domeika
"I’ve been using Mark for years! He’s friendly, professional and responsive. He really cares about his clients and community!"
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Teresa Montana

May 20, 2024

5  out of  5 rating by Teresa Montana
"Our business has worked with Mark and his team for years now. They are always so kind and are easy to work with. If it's an annual review, a last minute detail, or paperwork that we need "right now!" they are ready and able to assist. I have great respect and gratitude for their kindness and expertise. Thank you all!!!"
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Angela Varney

May 17, 2024

5  out of  5 rating by Angela Varney
"Excellent service. Always answers all my questions. Great suggestions on lowering my rates."
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S John

May 16, 2024

5  out of  5 rating by S John
"Thankful for great customer service, they answered my calls with a welcoming answer. Hard to come across nowadays. I can not thank them enough for helping me and my parent. Linda please don't lose the cheerfulness and patients you gave me, when you come across some hard customers! 😁 Your help is greatly appreciated."
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Peggy Wiley

May 16, 2024

5  out of  5 rating by Peggy Wiley
"Mark and his wife Linda helped me almost instantaneously with updating coverage in response to a mortgage requirement letter. Quick, smart and helpful! If you are looking for an insurance agent look no further than Mark Nguyen!"
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Marion Lostrom

May 16, 2024

5  out of  5 rating by Marion Lostrom
"I have done business with State Farm and Mark's office for a long time.The staff are customer focused and I always get an immediate response for requests in one phone call. Policies are reviewed and recommendations are made to protect property investments as needed. They are a great resource."
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Chicken Lady

May 15, 2024

5  out of  5 rating by Chicken Lady
"I live in the southern Willamette Valley and receive great service! Mark and his team get back to me when I have a question and make sure I am happy. Thank you, Mark Nguyen and Team!"
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John Halladin

May 8, 2024

5  out of  5 rating by John Halladin
"Mark and his agency are outstanding! Mark takes the time to listen to your needs and provides excellent guidance to protect your assets. Mark is very responsive and cares about getting you and your family the best possible value. I highly recommend Mark and his team for your insurance needs!"
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Vanessa Heisler Real Estate Broker

May 8, 2024

5  out of  5 rating by Vanessa Heisler Real Estate Broker
"Would recommend Mark to anyone, and I do refer him to my clients! =)"
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LisaPisa

May 2, 2024

5  out of  5 rating by LisaPisa
"This office is very helpful and responds quickly. Mark, Linda and staff are friendly and don’t push things on you that you don’t want or need."
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Karen Leforgey

April 26, 2024

5  out of  5 rating by Karen Leforgey
"Will was the agent who helped save my sanity... No joke. Extremely helpful and didn't take long at all."
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Joseph Ordono

April 19, 2024

5  out of  5 rating by Joseph Ordono
"I had one of my vehicles in "garage" and decided to call my local agents to reinstate my vehicle to drive again, I spoke to Tonya Wilmer. She was a delight to speak to, Tonya was kind, understanding and knowledgeable, she was very diligent."
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loon noj

April 12, 2024

5  out of  5 rating by loon noj
"Smooth, sweet, and effective… you’d think I was reviewing a beverage but no. It is the amazing service over the phone with State Farm insurance. My most recent interaction was with the amazing Jessica Ralph. She was very engaging, accurate with the service I desired and she delivered it with grace and ease. Normally, any insurance call is tedious and emotionally trying, but she made it enjoyable. Thank you, Jessica. You make me feel like I’m in good hands and that’s not with that “other company”."
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Ireland Pope

April 11, 2024

5  out of  5 rating by Ireland Pope
"Will L. is an outstanding insurance agent! I set up an insurance policy online & he took the time to call me just to welcome me to their company & let me know that there is a local office if I ever need it. He then was able to bundle life insurance for me, which brought my rate down! The best part of all, Will called back 30 minutes later to let me know that there was still another discount that I am missing. I have never had an insurance company try to save me money, let alone twice. I’m blown away by the customer service! Although I cannot say if I like the insurance or not yet, I certainly am paying a better price than my last insurance company & the agents are better!"
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Denney

April 2, 2024

5  out of  5 rating by Denney
"I am so happy I switched. My old insurance company increased my insurance to an absolutely absurd level for no reason. I have a perfect driving record and I drive a very safe, reliable Mazda3. I gave this office a shot and Bryant wrote up a quote that was not only half the price of Progressive, it included renters AND much better auto coverage. I really can't say enough nice things about the entire transaction - the website works better, the physical cards are more concise, everyone in the office is so nice and easy to work with, I feel a LOT better with this insurance. Thanks to the entire team!"
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Shannon Olive

March 25, 2024

5  out of  5 rating by Shannon Olive
"I been with State Farm since 2014 and I have got the greatest service and best advice from Mark and Linda even when I did not understand they both set me done one at a time and help me understand my policy, so I was able to ensure I was getting the best plan not only for myself, but for my family. One thing about this insurance company is that they care it's not about the money it's about the service and meeting a need. After been a customer for almost 10years we are more like a partner building relationship helping someone else. Thanks State Farm!"
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Ted Behm

March 15, 2024

5  out of  5 rating by Ted Behm
"I just had a wonderful experience With State Farm! Jessica was amazing in taking care of my insurance needs! I WILL recommend State Farm to all of my friends and family!!! even strangers... he he"
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Phil Alfieri

February 2, 2024

5  out of  5 rating by Phil Alfieri
"Allways friendly and knowledgable. I have been in the insurance business myself for 30 years. I have been an Agency owner and Territorial manager. I would love to have Linda and Mark as my Agents in any capacity! People need to realize and take advantage of their insurance experience and expertise. They know how to find any gaps and exposures you may have personally or with your business. Get to know them well. Thank you! Phil"
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Matthew Wiens

December 14, 2023

5  out of  5 rating by Matthew Wiens
"Mark and his agency provide exceptional insurance and service at an incredible value. Mark was helpful in reviewing our options, rounding out our needs and finding us the best value for it. Would highly recommend his services."
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lee long

November 4, 2023

5  out of  5 rating by lee long
"It's what customer service is all about. Very happy with 30 plus years of dealing with Mark and his crew"