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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lee long

November 4, 2023

5  out of  5 rating by lee long
"It's what customer service is all about. Very happy with 30 plus years of dealing with Mark and his crew"
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jann gilbert

August 31, 2023

5  out of  5 rating by jann gilbert
"Tanya answered the phone, answered my questions and was able to send the needed documentation, all in the same day. Thank you, Tanya!"
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Cyndi Monroe

August 21, 2023

5  out of  5 rating by Cyndi Monroe
"Very helpful with our policies and navigating complicating issues while dealing with my husband's estate."
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Elizabeth Lakoduk

August 17, 2023

5  out of  5 rating by Elizabeth Lakoduk
"Wonderful staff all around. Wil took the time to check back in with me and make sure everything I needed was taken care of. Make sure you stop by Mark Nguyen’s State Farm office to help you with all your insurance needs! :)"
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Nancy Chandler

August 14, 2023

5  out of  5 rating by Nancy Chandler
"The young lady was very informative and helpful. She was a delight to talk to."
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Mike & Lynn Flannigan

July 12, 2023

5  out of  5 rating by Mike & Lynn Flannigan
"Mark always goes above and beyond to get us what we need, especially when we’ve been in a bind! I highly recommend Mark and his staff!"
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Kamala Pati

July 6, 2023

5  out of  5 rating by Kamala Pati
"Always helpful."
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Jaimee Barnhart

June 3, 2023

5  out of  5 rating by Jaimee Barnhart
"Every person in Mark's office, including Mark, have always treated me with great respect. Wether I need road assistance, any question answered, or if I made an error concerning billing, they have gone out of their way to make sure I'm happy. I would recommend them to everyone!"
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Suzanne Sheldon

June 2, 2023

5  out of  5 rating by Suzanne Sheldon
"My sister recommended State Farm Insurance to me after my previous insurance company completely let me down after 40+ years being a client of theirs. I have been so happy with State Farm. All the staff there are professional and caring. They answered all my many questions and always ease my mind when I have a worry. Thank you to all of the wonderful people who work at State Farm. Suzanne Sheldon"
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Alycia Pfeffer

May 5, 2023

5  out of  5 rating by Alycia Pfeffer
"5 stars for Mark's agency! I have had the pleasure of working with Mark to assist with his staffing needs. He is supportive of his employees and provides opportunities for growth. They are top in their territory, as providing exceptional customer service is important to his agency! Thank you, Mark, for partnering together!"
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Orion Lumiere

December 15, 2022

5  out of  5 rating by Orion Lumiere
"Mark and Tonya and Wil are helpful, competent and patient. I had a totally dreadful situation with my vehicle and they were so compassionate. They kept me informed at every step, told me how to work with the claims department, and made it very easy to move forward. And Geri Matthews at the claims dept. (outside of Mark’s office of course) was amazing, I have to say; she was incredibly competent and they got me a fair deal. There really is something to be said for a brick and mortar office that you can walk into and speak to people face-to-face! They even made me fresh coffee, earning a friend for life. 😅😍🥹 Oh and I should mention that Mark sends me a holiday card every year, and he actually answers his emails in person! 🤩🫶🏼 That is some seriously old-school service, the kind you don’t expect to get any more. I have to say, I was satisfied with Mark’s office before, but this experience has earned my dedication. Five stars!"
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Capt John

November 9, 2022

5  out of  5 rating by Capt John
"At 69 years old I have been a State Farm customer my entire adult life as were my parents before me. From Auto's to Camper to Sailboat all my needs have been met. My claims have been few and very minor. Ranging from Vandalism of my property to windshield rock chips. I added a photo of my only major claim which came when I surprised 2 Eastern European men stealing the tires and wheels off my car. This was a complex tow and by turning it over to Mark and his team there was no stress or anxiety on my part. Mark and his team have always responded to my needs immediately and professionally. If I could give 6 stars I would."
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Steven Chitov

October 11, 2022

5  out of  5 rating by Steven Chitov
"It was a great experience working with Mark Nguyen ! We have chosen State Farm for a new insurance for our rental property and Mark has been wonderful through this process. Very attentive and helpful every time we call or send email. We really appreciate his personal attention to everything we were needed !"
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Ark Rube

April 12, 2022

5  out of  5 rating by Ark Rube
"Punctual, professional and happy to have as my neighborhood insurance agent."
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Don Badie

April 12, 2022

5  out of  5 rating by Don Badie
"Mark and his team are great. He promptly provided me a quote across multiple lines of business that not only saved me on my total annual insurance cost, but also exposed a gap where my prior carrier had let a portion of my total coverage lapse."
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John Mohr

February 27, 2022

5  out of  5 rating by John Mohr
"I let me change my new date that I was helpful"
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Karen Kaza

February 20, 2022

5  out of  5 rating by Karen Kaza
"Mark is very quick to respond to my questions, he's efficient and follows through without prompting. I have been with Mark and State Farm for several years now. He's been my agent for homes, apartments and cars. I appreciate his thoroughness."
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Homer Sapien

January 1, 2022

5  out of  5 rating by Homer Sapien
"Responsive office"
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John Schneider

December 3, 2021

5  out of  5 rating by John Schneider
"Have had a rough time with the claims department push can to shove and marks crew had it done in now time that one hell off a team there"
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Melissa Eyle

November 19, 2021

5  out of  5 rating by Melissa Eyle
"Followed up with me immediately helped build a solid responsible insurance portfolio."
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moe game

October 21, 2021

5  out of  5 rating by moe game
"Been the best agent ever clams won't help but he did everything to help stand up guy"
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Scott Vidito

September 30, 2021

5  out of  5 rating by Scott Vidito
"Was blown away at the speed, efficiency, customer service and rates by Mark and Valerie at Statefarm! Busy with work meetings and with a couple answers for them over text I have my ID cards and am set. Thank u so much!"
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Maria Plata

September 14, 2021

5  out of  5 rating by Maria Plata
"Mark any the staff are amazing! They are always so helpful and kind to me and my family. When I reach out to them I can always expect a quick response, knowledgeable answers and great costumer service. My family has had some unfortunate vehicle incidents this year but no matter how stressful, Mark and his team have really been a great support in getting us through it! I love my coverage and the great price that was unmatched anywhere else! Thank you Mark and team for all you do for me and my family!"
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K c

August 26, 2021

5  out of  5 rating by K c
"Best agent!!!"
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Devin Young

August 18, 2021

5  out of  5 rating by Devin Young
"My parents and I have been with start farm for years, mark and his team have always been friendly and incredibly helpful. I always appreciate the birthday cards that get mailed out every year too, even manages to get them to me just before my birthday too haha. I am also going to recommend getting set up with the "drive safe and save" program they offer to save money on your insurance, almost cut my bill in half on the car I never drive."